For general JHU COVID Information (not IT related), please visit the COVID information website.Please call the IT Help Desk 410-516-HELP (4357) to open a ticket as normal if you are experiencing issues connecting your devices to the wired/wireless network while in one of the JHU Campus Residence Halls. Please understand that we can only visit Dorm rooms on an unavoidable basis, but we will do all we can to troubleshoot/resolve any issues remotely/virtually. But we will strive to provide the best support we can, as if things were normal, while complying with any JHU COVID procedures/restrictions. Obviously this year is a little unconventional with the COVID Virus.Announcements JHU IT COVID Message of Support: It is our pleasure to provide this service to the students attending here, and hope we are able to help promote a good study and social environment. Please refer to the links on the left to find any information you may want to know concerning the IT-related services we offer and support we provide. Scott-Bates Commons (formerly Charles Commons).ResNet wired and wireless service is available in all student rooms in university housing. ResNet provides wired and wireless network services, as well as technical support services, for student computers that are not covered under the Johns Hopkins Mobile Computing Program (MCP) Laptop Service.
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ResNet is the free high-speed Internet network service we provide to all students on campus living in university housing, or attending Johns Hopkins University.
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